eStout Program: Support and Training

THe Technology Help Desk provides students, staff, and faculty with support for eStout laptops and software.
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Support and Repair

Technology Help Desk

The Technology Help Desk provides support for eStout laptops and software. Help is available via email, phone, walk-up service desk in 109 Sorensen Hall, self-service ticket and the Help Desk website. This service is only available to UW-Stout faculty, staff and students.

Assessment and Repair

For assessment and/or repair of your laptop, please take it to the walk-up Help Desk located at 109 Sorensen Hall.

Back up your data regularly. Be sure to back up your files up before taking your laptop in for repair.

Loaner Laptops

While your assigned laptop is being repaired, you may receive a loaner laptop to use. Loaners are subject to inspection and any damage incurred to the laptop during the period of the loan may be the responsibility of the student. If accessories are missing when the loaner laptop is returned to the university, the student will be charged for full replacement cost of each missing accessory.

Damage Costs

If a computer is found to be damaged during inspection and needs to be repaired by a University authorized repair technician, the University may charge the student a $50 fee per incident of damage. These amounts will be added to the student's University account.

Backpacks

Stout-provided Targus backpacks have a lifetime limited warranty that can be exercised through Targus.

Report Theft

Need to report a theft (or suspected theft)? See our Report Theft Instructions.