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The Baldrige Award was signed into law on August 20, 1987. The award is named after President Reagan’s Secretary of Commerce who was killed in an accident shortly before the Senate acted on the legislation. Malcolm Baldrige was highly regarded by world leaders as he played a major role in carrying out the administration’s trade policy, resolved technology transfer differences with China and India, and paved the way for increased access for U.S. firms in the Soviet market.

The purposes of the Baldrige Award are to:

  • Help stimulate American companies to improve quality and productivity for the pride of recognition while obtaining a competitive edge through increased profits.
  • Recognize the achievements of those companies that improve the quality of their goods and services and provide an example to others.
  • Establish guidelines and criteria that can be used by business, industry, government, and other organizations in evaluating their quality improvement efforts.
  • Provide specific guidance for American businesses and organizations that wish to learn how to manage for high quality by making detailed information available for how winning organizations were able to change their cultures and achieve the award.

 

 

The Baldrige Award recognizes U.S. companies that excel in quality management and quality achievement. Its principle focus is on the management practices that lead to customer satisfaction and business results. The award promotes the awareness of quality as an increasingly important element in competitiveness, an understanding of the requirements for quality excellence, and sharing of information on successful quality strategies and subsequent benefits.

The EDA University Center will assist businesses in their Malcolm Baldrige efforts by providing expertise, training, and resources to improve their operation by implementing projects for significant cost savings. Please contact the EDA University Center at 715-232-5023 for additional information on how we can help you with your Malcolm Baldrige needs.

The Baldrige Criteria for Performance Excellence provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for communication among organizations for sharing best practices. The Criteria are also the basis for the Malcolm Baldrige National Quality Award process.

Malcolm Baldrige Information Resource - U.S. quality movement, Congress established the Malcolm Baldrige National Quality Award to promote quality awareness. www.nist.gov

University of Wisconsin-Stout’s Malcolm Baldrige Award – Stout was the first higher education institution in the United States to receive the Malcolm Baldrige Award. www.uwstout.edu/mba/