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Six Sigma is an approach to measuring and improving product and service quality pioneered by Motorola in the mid-1980s. Six Sigma began by stressing a common measure of quality for products based on an output quality goal of 3.4 defects per unit (DPU). Additionally, Six Sigma programs implement “projects” which strive to make “breakthrough” improvements and cost savings.

DMAIC

The structure of Six Sigma is a problem solving approach called DMAIC. This is described below:

  • Define (D) – Define project’s purpose and scope.

  • Measure (M) – Determine how to measure the process and its performance.

  • Analyze (A) – Identify root cause(s) and confirm them with data.

  • Improve (I) – Try out and implement solutions that address root causes.

  • Control (C) – Evaluate the solutions; monitor the system, document results, lessons learned, and recommendations.

The EDA University Center will assist businesses in their Six Sigma efforts by providing expertise, training, and resources to improve their operation by implementing projects for significant cost savings. Please contact the EDA University Center at 715-232-5023 for additional information on how we can help you with your Six Sigma needs.


Six Sigma Resources
www.isixsigma.com