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Six Sigma is an approach to measuring and improving product
and service quality pioneered by Motorola in the mid-1980s. Six
Sigma began by stressing a common measure of quality for products
based on an output quality goal of 3.4 defects per unit (DPU).
Additionally, Six Sigma programs implement “projects” which
strive to make “breakthrough” improvements and cost
savings.
DMAIC
The structure of Six Sigma is a problem solving approach called
DMAIC. This is described below:
- Define (D) – Define
project’s purpose and scope.
- Measure (M) – Determine
how to measure the process and its performance.
- Analyze (A) – Identify
root cause(s) and confirm them with data.
- Improve (I) – Try
out and implement solutions that address root causes.
- Control (C) – Evaluate
the solutions; monitor the system, document results, lessons
learned, and recommendations.
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The EDA University Center will assist businesses in their Six
Sigma efforts by providing expertise, training, and resources
to improve their operation by implementing projects for significant
cost savings. Please contact the EDA University Center at 715-232-5023
for additional information on how we can help you with your Six
Sigma needs.
Six Sigma Resources
www.isixsigma.com
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