Situation
The Dental Crafters Network was experiencing organizational growth. Individual performers were engaged and competent as high performing technicians, and now were tasked with leading others. Leadership knowledge and skill development was essential for the next generation of leaders in the organization.
Solutions
The company was seeking a resource that brings leadership fundamentals to nurture the emerging leaders, a program that brings real experiences of leading in manufacturing. The Manufacturing Leadership Series (MLS) - Tier 1 provides a foundation for developing leadership skills where the focus is on people. The delivery structure is in 4-hour blocks, once a week for 6 weeks, at the client’s facility, The 10 participants were engaged in classroom and one on one development, engaging an applied learning format with facilitators. The Manufacturing Outreach Center (MOC) staff observed consistent methods, as the participants grew and gained confidence. The MLS trainng was set up to develop and apply scenarios from real world manufacturing knowledge to apply the skill sets needed.
Results
- Culture: The company has identified an improvement of 10 % (MLQ) with leadership effectiveness, employee satisfaction and performance beyond expectations. The MLS Leadership Development Series created an understanding (knowledge) and skills to effectively lead people where things are happening. It has created confidence within the leadership group and engaged the team.
- Time: Meaningful reviews coming from leadership saved time when processed, no rework/rewrites of goal setting and expectations.
- Sustainability: Continued strong sales/profitability in a fast moving market sector
Testimonial
“Our leaders are sharpening their skills and strengthening their teams. Their collaboration, delegation, and feedback have become more strategic and proactive, which drives results with precision and confidence. The shift in mindset is evident and we often hear “We got this.”- Justin Danielski, Production Manager at the Dental Crafters Network