eStout Program: Laptop Pickup, Exchange or Return a Laptop

Learn how and when to pick up your eStout computer, exchange it or return it to the University.
In this Section

Laptop Pickup

Fall and Spring Semesters

Eligible eStout students entering Stout during either the Fall semester or Spring semester will receive information via e-mail about laptop pickup dates and times. This email will be sent to their UW-Stout email account. Students will receive a laptop and accessories. Students new to the eStout Program will also receive a backpack. 

WinTerm and Summer

Eligible eStout students entering Stout during WinTerm or Summer Term will receive information via e-mail about laptop pickup dates and times. This email will be sent to their UW-Stout email account. Students will receive a laptop and accessories. Students new to the eStout Program will also receive a backpack. 

The Student Laptop Computer Agreement and Receipt of Acknowledgement

Eligible students will be required to sign the Student Laptop Computer Agreement prior to or at time of laptop pickup. Students are emailed a copy of their "eStout Student Laptop Agreement" and "Receipt Acknowledgement". Copies are emailed to the student's UW-Stout email account.

The "eStout Student Laptop Computer Agreement" defines the responsibilities of the student participating in the eStout program and the obligations of the university. The "Receipt Acknowledgement" identifies the laptop and accessories that have been assigned.

Student Laptop Computer Agreement

Terms of the eStout Laptop Computer Agreement:

I hereby acknowledge acceptance of the laptop computer agreement from the University of Wisconsin-Stout (hereinafter referred to as "the University") to govern the use of a university-provided laptop computer while I continue to be enrolled at the University, based on the following details and terms: 

1. I must maintain a continuous enrollment at the University, paying undergraduate tuition, as either an undergraduate degree-seeking student enrolled for one or more undergraduate credits or as an undergraduate non-degree seeking student registered for three or more undergraduate credits. Exclusions: Customized Instruction and graduate tuition.  

2. The laptop computer is and will remain the property of the original lessor of the computer or the University. I will have no title or ownership in the computer.  

3. The laptop computer, which is provided for my student use, will be a fully configured PC or Apple laptop computer, including appropriate accessories (hereinafter referred to as “the computer”). The brand of the computer given will be decided by the University based on my major.  

4. I will not remove or alter any University or other identification labels attached to or displayed on the computer.    

5. I will not assign, transfer, pledge or otherwise dispose of this agreement or any interest herein, or lend the computer or otherwise permit it to be possessed or used by anyone other than me.  

6. I agree to adhere to the University’s regulations and policies governing the use of the computer. I agree to comply with all applicable State and Federal law including copyright and intellectual property law pertaining to software.  

7. I am responsible for all software applications and hardware maintenance not provided by the University.  

8. I agree not to make alterations to the computer without prior written consent of the University. Any alterations made to the computer will belong to the University and may be removed without consent.   

9. I understand that I am fully responsible for the backup of my own data. The University shall not be held responsible for the loss of documents, desktop or system configurations, data files, media files or any other item or software installed on my computer. This includes any licensing or warranties that many be associated with the purchased software products.   

10. When the computer is returned to the University’s Technology Help Desk or such other place as appointed by the University, it must be as fully functional as it was when it was deployed, this means that any personal account, such as iTunes, etc., and any associated encryption or activation lock, such as “Find my Mac” functions need to be disabled, deactivated, and/or deleted. 

11. I am responsible for a $50.00 fee, per occurrence, of any needed repair, of the computer system not covered by manufacturer’s standard warranty. Charges will be added to my University account.   

12. I am responsible for returning the original computer accessories or accessories issued by the Technology Help Desk. I am responsible for the replacement cost for any lost, damaged or missing accessory. No exception will be made for the late return of accessories. Charges will be added to my University account.  

13. I am responsible for a $400 fee and may be charged a laptop replacement cost in case of theft, loss or destruction of the computer. Charges will be added to my University account.  

14. I must report the theft, loss or destruction of the computer, within 48 hours, to the University’s Technology Help Desk and to the police department in the jurisdiction in which the theft or loss occurred (UW-Stout Police 715-232-2222, Menomonie Police Dept. 715-232-1283). If I do not give the Technology Help Desk a copy of the written police report within 48 hours, the University may charge my University account the replacement cost of the computer. The Technology Help Desk will not issue me a replacement computer until I give them a copy of the written police report. The written police report must reference the computer’s make, model, and serial number.   

15. Upon request, I agree to deliver the computer to the University’s Technology Help Desk for inspection or to verify inventory/asset information. Failure to comply by the date asked for may result in a hold being placed on my course registration privileges and transcript or other proper actions or sanctions. 

16. I agree to return the computer to the University’s Technology Help Desk or such other place as appointed by the University upon demand or notification by the University for nonpayment of University fees, upon my graduation, withdrawal, dismissal or suspension from the University, upon notification of the expiration of the University’s computer, or upon any other notification to turn in the computer. If I do not return the laptop within the stated timeframes, the University may place a financial hold on my University record, bill me for the computer replacement cost and/or a $400 fee, and initiate collection, repossession, or release my information for police investigative action. I understand that the University may charge me collection costs, up to on-third the costs, in the event the University must initiate a collections or repossession action. 

17. I am responsible for notifying the eStout Laptop Program if I have an incomplete in a course. It is up to the discretion of the eStout Laptop Program to approve my request for an extension.  

18. Under Chapter 137 Wisconsin Statute I agree that the University may amend the terms of this agreement (to include cancellation) upon serving me a written Notice of Amendment. Any such notice will be served by my UW-Stout email account. Such Notice of Amendment will be effective 10 days from the date of the email. 

19. The manufacturer of the computer, the original lessor of the computer, and/or the University are not responsible for any injuries, damages, penalties, or losses, including legal costs and expenses, incurred by me or any other person caused by the transportation, installation, use of or any other matters relating to the computer.  

20. This agreement and any amendments or supplements to it will be governed by the laws of the State of Wisconsin. 

21. No delay or failure to enforce any provision of this agreement will constitute a waiver or limitation of the University’s rights of enforcement under it.   

Student ID Required

A UW-Stout Student ID (either your UW-Stout Blue Card or temporary ID) is required for all laptop deployments. A laptop will not be issued without a university-issued ID card.

Laptop Exchange

What is laptop exchange?

eStout laptops are on a two-year replacement cycle. Laptop exchange is the process during which two-year-old eStout laptops are exchanged for newer laptops. In the fall of each year, laptops that are two years old must be returned in working order. When a student has a two-year-old laptop replaced with a newer computer, it is called laptop "exchange".

For example, students having computers with a “Laptop Return Year: 2027” sticker will turn in their current laptop and accessories in the fall of 2027 and receive a newer computer.

Some students may receive a year-old computer; year-old computers are in excellent condition and have the same operating system, software, and support. Students who do not need to exchange will have access to the same software and operating system via a reimage at the Technology Help Desk. 

Please remember:

  • A UW-Stout ID is required to participate in the Laptop Exchange event.
  • All required accessories must be returned with the laptop at the time of exchange to avoid billing; late returns of accessories will not be accepted.
  • It is the student's responsibility to exchange their laptop computer in person.
  • Data back-up is the student's responsibility and must be done prior to exchanging.
  • UW-Stout laptops are not available for purchase.

When do I exchange my laptop?

  • To determine when a laptop needs to be exchanged, the white UW-Stout tag on the bottom of the computer states the Exchange Year. Please do not remove this tag.
  • The university will notify eStout students via e-mail when and where to exchange their assigned laptop and what accessories must be returned.
  • Students who are due to participate in the Laptop Exchange in the fall will be emailed information, including Laptop Exchange dates, during the prior spring semester. Students who will not be on campus during the Fall Laptop Exchange Event should exchange at the Technology Help Desk prior to their departure. 

Student Teaching, Co-Op Students, and Study Abroad Students

Students departing for student teaching, a co-op, or study abroad in the summer or fall must make sure that their assigned laptop is not scheduled to be exchanged during the time they will be away from campus.

Laptop Return

When should I return my laptop?

The laptop computer and accessories must be returned when a student does not maintain continuous enrollment of qualifying undergraduate credits at UW-Stout, graduates, withdraws, is dismissed from the University, or upon any other notification to turn in the computer. In the summer, a student may retain their laptop if they are enrolled for qualifying UW-Stout undergraduate credits for the fall term.

Where do I return it?

The laptop computer and accessories must be returned to the Technology Help Desk (109 Sorensen Hall) or another location designated by the University.

If the student is not on campus, it is still their responsibility to return the laptop computer and accessories to the Technology Help Desk.

Technology Help Desk (UW-Stout)
121 10th Ave.
109 Sorensen Hall
Menomonie, WI 54751

Please note: Any damages incurred during shipping are the responsibility of the sender. The eStout program requires that you insure the laptop for $1,000 when shipping it to UW-Stout.  Please include your name and student ID number in the shipping box when returning the laptop.

What if I don't return the laptop on time?

If the laptop computer is not returned within the stated time frame, the University may, at its discretion, place a hold on that student's university record, bill them for the replacement cost of the computer and/or a $400 fee, or file a loss claim with the University's insurance company which would initiate repossession or police investigative action.